Terms of Service

Effective Date:  May 2024

Welcome to Vala Zonke Roofing & Waterproofing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or services.

1. Acceptance of Terms

By using our website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Services

Vala Zonke Roofing & Waterproofing provides roofing and waterproofing services. Our services include but are not limited to roof repairs, waterproofing, roof cleaning and painting, damproofing, and gutter and downpipe repairs.

3. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and complete information when requested.
• Use our services for lawful purposes only.
• Not engage in any activity that could harm our website, services, or reputation.

4. Appointments and Cancellations

• Appointments: You can schedule an appointment for our services through our website, phone, or email.
• Cancellations: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.

5. Payments

• Pricing: Our prices for services will be provided upon request or when an appointment is scheduled.
• Payment Terms: Payments are due upon completion of the service unless otherwise agreed upon. We accept various payment methods, which will be communicated to you during the service scheduling.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Vala Zonke Roofing & Waterproofing or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Vala Zonke Roofing & Waterproofing will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website. Our total liability for any claims related to our services shall not exceed the amount paid by you for the services in question.

8. Warranties and Disclaimers

We strive to provide high-quality services, but we do not warrant that our services will meet your specific requirements or that any issues will be resolved to your complete satisfaction. Our services are provided “as is” without any warranties of any kind, either express or implied.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved in the courts of  South Africa.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our website or services after such changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: Nikita@Valazonkeroofing.co.za
• Phone: 082ROOFING (082 766 3464)

Thank you for choosing Vala Zonke Roofing & Waterproofing. We look forward to serving you with the highest standards of quality and professionalism.