Privacy Policy
Effective Date: May 2024
1. Introduction
Welcome to Vala Zonke Roofing & Waterproofing. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, phone number, email address, and physical address when you contact us or use our services.
- Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To respond to your inquiries, provide the services you request, and manage your account.
- To Improve Our Services: To analyze website usage and improve our services and offerings.
- Communication: To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of these communications at any time.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
7. Cookies
Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at:
- Email: Nikita@Valazonkeroofing.co.za
- Phone: 082ROOFING (082 766 3464)